Expect delivery of your order within 28 days although most items will be dispatched within 1 – 2 working days. We roast all our coffee to-order, subject to stock availability, company closure and bank holidays. We will try our best to contact you if the wait is expected to be longer than 5 days and agree a delivery date. If we cannot agree a delivery date, we will offer the customer a refund.
Here are the descriptions of the Shipping terms. Please note we roast to order, so we cannot always dispatch on the day of order.
Under 5 kg – Royal Mail 24 or 48
1st class post aims to deliver within 1 working day. This is not a guarantee but an aim. Royal Mail will not class an item as lost or missing for 15 working days but please get in touch if you have not received your order within 7 working days of dispatch.
Over 5 kg – Please contact us via email email@example.com or telephone 0161 228 3211 to discuss courier options.
Outside the UK
WE DO NOT CURRENTLY SEND ITEMS OUTSIDE THE UK.
Collection from business premises.
If you would like to collect your items from our place of business please contact us via email firstname.lastname@example.org or telephone 0161 228 3211 to arrange collection.
Please note all subscriptions will be sent via Royal Mail. There is no option for them to be sent via Courier. Subscriptions are sent on the first UK working day of the month.
Delivery prices are priced on weight and will be added automatically when an order is placed. This will be broken down into the component of price and delivery charge. The final price will be in pounds sterling. VAT is chargeable on delivery costs. There is no VAT chargeable on roasted coffee.